Before you (hereinafter: “Customer”) start to use a software (hereinafter: “Product”), which has been distributed by TRADERSOFTWARES (hereinafter: “Team”), it is necessary to read, understand, accept and completely agree with all provisions of the following Agreement (hereinafter: Agreement), because with the purchase of the Product the Customer accepts all the terms and conditions below.
1-Purchase Process, Technical Support, Updates & Newsletter
2-Purchase & Delivery & Installation Process
After the Customer has purchased the Product through https://www.tradersoftwares.com/ (hereinafter: the «Website»), you may proceed to download the product immediately on our website, you may also make the product download in the user area of our website and you will also receive an email with a product download link or as an attachment. The Client can use the Product in a single account. This account can function as a real account or a demo account. The type of account can be changed at any time in Metatrader 5. The use of the Product by the Client will be licensed for an account.
Only the Customer is responsible for the accuracy, operation and maintenance of the email address specified and provided by the Customer. The transfer of the license and / or product carries out a serious violation of a contract with all the consequences, which have been specified in IV.3. paragraph.
The Team provides the Customer with technical support services related to the operation and installation of the Product. Email support is available during business hours, and the Team makes great efforts to respond to all inquiries on a business day. For more information contact us.
The Team provides technical support related to the operation of the Product only. The Team does not give any financial advice as technical support or in any other way.
If an updated version of the Product has been developed by the Developer(s), the Customer will get the new version via e-mail. The Customer can easily download and install the updated version of the Product from the link, with the help of the received e-mail. Updates are free of charge.
The updates only contribute to the proper functioning of the Product. The team does not guarantee that the updates contribute to the possibility of obtaining better results. The team does not guarantee the development of any update. The information on each product page is provided by the product developers and only provides general information and forecasts.
The team sends the customer bulletin by email. In these letters, the Client can easily find the most recent and / or special offers of the Equipment and occasionally some other relevant and useful information in relation to the Product and / or the Equipment.
Liability and limitation of liability
The Team only assumes obligations, which have been specified in the Agreement. The Team is not responsible if the Customer cannot install or use the Product due to his own fault or incomplete knowledge. The Equipment only guarantees that the Product meets the requirements specified in the User Guide. The Product does not work without additional technical / system requirements (which include, among others, the Metatrader 5 platform, the broker account, the special system requirements). For more information, read the User Guide carefully.
If a breach occurs during the product download (as an example: the product download link does not work or the product download link does not arrive to your email, the User Guide is not attached, the functionality of the Technical characteristics of the Product is limited, any other technical failure) the Customer must contact the Team by email about the problem as soon as possible. If a breach occurs in the interest of the Customer, or due to a reason for which the Customer is responsible, the Team will send a response to the Customer. If the Team approves the notification, the Team will resolve the problem within a reasonable and indefinite period, which is geared to the size and nature of the breach. In most cases, the Team forwards the email with an operable download link and a User Guide. From the resent operable link, the Customer can download and install an operable Product. If the delivery by email does not work again, the Team tries to deliver the necessary data in another way. To solve the problem, the Team may request more information from the Customer.
The Client will not receive a refund as their actions will be a direct violation of the Contract. When you make the purchase on our website and subsequently download the product on our website or from the email sent to you after the purchase you waive the possibility of requesting a refund. In the event that the Customer does not manage to download the product due to a technical failure on our website or in the email that you receive after the purchase you must contact our team and solve the problem and this will solve the problem in a reasonable and indefinite time, for no reason TRADERSOFTWARES or the team is obliged to refund the client and in no case the company will refund more than the price of the Product, The Customer has no right of refund, because the Software, which has been sent electronically, is a product that cannot be returned by its nature. In case of serious breach of the Agreement, the termination of the act of default is not a necessary condition. A well-founded suspicion of an act of non-compliance may also establish a conventional reason for termination of the Agreement with immediate effect.
Intellectual property and copyright
All materials on the website, including, but not limited to, design, images, software and text are protected by copyright.
The Customer will not use the materials, except as specified in this document. The Customer agrees to follow the instructions on the website, limiting the use of the materials. Any unauthorized use of the materials on the website may violate copyright laws, trademark laws, privacy and publicity laws and other applicable legal sources.
By accepting this Agreement, Customer acknowledges that the software developer is the owner of all intellectual property rights in the Product, including copyright, trademark, patent, trade secret and all existing property rights in all the world.
The reproduction or distribution of any material on the website is only allowed with a prior written permission of the Team. Applicable Law and Jurisdiction
This Agreement shall be governed and construed in accordance with the laws of the State of Colombia. Questions not covered in this Agreement will be governed by the law of the state of Colombia, Customer agrees that Colombia courts have exclusive jurisdiction to determine any procedure, Customer submits to the jurisdiction of the courts of Colombia. The Client must not initiate any procedure in any other court, The Team is not responsible for or guarantees compliance with local laws in foreign jurisdictions, nor the suitability of the content of the website or compliance with said local laws.
Limitation of Liability Third party activity
The Team will not be liable to the Customer or third parties for losses incurred directly or indirectly for reasons reasonably beyond its control, including, among others, restrictions or governmental actions, natural disasters, various weather conditions, wars, strikes, terrorist attacks, exchange or market decisions, interruptions of data processing or communications services, interruptions in orderly trade in any market or exchange, unauthorized access or operator errors, corridor restrictions, power failures, strikes, labor disputes, riots , insurrections, civil disturbances, or shortage of labor or materials, fires, floods, storms, explosions, acts of God, orders from national or foreign courts or tribunals, non-compliance by third parties. The Team will have no responsibility and the Customer agrees to refund, indemnify and exempt from responsibility the Team, its affiliates and its partners, members, managing directors, officers and employees and any person controlled or who controls the Team for all losses, damages and expenses resulting from: the Customer or the agents of the Customer ‘misrepresentation, act or omission or alleged misrepresentation; any of the actions of the Customer or the actions of the previous advisors of the Customer.
The breach by any person not controlled by the Team to comply with the obligations towards the Customer, and the breach by the Customer to provide accurate information to the Team. The team does not investigate or confirm any comments or complaints from website visitors. The Team is not responsible for the concretion and / or accuracy of the contents, facts, that have been included in these comments or claims. In addition, The Team is not responsible for losses, damages and expenses arising from these comments or claims, directly or indirectly, The Team warns the Customer to read the Terms and Conditions and / or the Privacy Policies and / or the Disclaimers of said sites before using said sites to know the terms and conditions of the use of said sites by the Customer. These other sites are not under the control of the Team, are not monitored or reviewed by the Team, and the Team is not aware of the content of those sites. The team is not responsible for the content of external links. The team is not responsible for the accuracy, compliance with copyright, legality, decency, or any other aspect of the content or any transmission received through such sites. The Team has no responsibility for these third party sites and the use that the Customer makes of them. The Team under no circumstances is liable for damages, losses, expenses, which have been caused directly or indirectly by individuals or legal entities or omissions, which in any way are in contractual relationship with the Team (for example, brokers, brokers of presentation, any other platform or entity), The Team will not be responsible for damages, losses, expenses, which have originated directly or indirectly from any technical dysfunctionality of the Product. This type of functionality limitation may have several reasons, including but not limited to:the Customer computer that does not meet the minimum technical requirements specified in the User Guide, incorrect download and / or installation process, broker restrictions, time and quality of trade execution, missing historical data, loss or fluctuations in heat, light or air conditioning, unstable or null Internet connection, Internet or network restrictions, an interruption of communications systems or other hardware or software malfunction, The Equipment under no circumstances express or implies any guarantee that the operation of the Product will be uninterrupted, timely or without errors.
The Product is only a software, which has been developed by the Team. All information, which has been provided by the Team on the website or through the Product, is for educational purposes only and is not intended to provide financial advice, the team is not responsible for the use that may be given by the Customer, The Team cannot advise the Customer or comment on the nature, risk or suitability of any commercial, transaction or investment strategy. Any statement, description found in the User Guide will not be considered as financial advice. The equipment does not guarantee the accuracy and veracity of these descriptions. Further, TRADERSOFTWARES is a software development and software seller, we do not offer investment advice or execute operations and does not provide any investment or brokerage services in the financial markets. The software we provide is a tool compatible with the Metatrader 5 platform in which the end user enters the configuration to design their own strategy, we are an independent company that has no link with Metaquotes ltd not even with any company.